Frequently Asked Questions
Everything you need to know about shopping at NavStore.
What is the standard shipping time for electronics?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Do all products come with a warranty?
Yes, all electronic devices sold at NavStore come with a minimum 12-month manufacturer warranty. Some premium items may include extended coverage options at checkout.
What is your return policy for opened items?
We offer a 30-day return policy. If the item is opened, it must be returned with all original packaging, cables, and manuals. A small restocking fee may apply to certain high-end components.
Are your products brand new or refurbished?
Unless explicitly labeled as 'Certified Refurbished' in the product title, all items on NavStore are 100% brand new and factory-sealed.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your package's progress.